The paper delay certificates you used to receive at the station when you were late because your train was delayed are now being replaced by digital data.
Many people have likely received a delay certificate to submit to their company or school. Meitetsu will discontinue issuing paper delay certificates on March 31st, citing environmental concerns and the need to reduce waiting times for passengers.
“You can now obtain them from your smartphone or other devices,” says Chie Makino of the Nagoya Railroad Sales Department. Instead of receiving a paper certificate at the station, you can obtain the data from the Meitetsu website.
“On the Meitetsu website, click the button for ‘Delay Certificate’ in the operation information. Delay certificates for each line will be displayed, so click the button for the relevant line to view it,” says Makino.
In addition, delay information on the website was previously updated three times a day, but now it will be updated every five minutes, making it possible to issue delay certificates in more real time. JR Tokai will also discontinue issuing paper delay certificates on March 31st.
“Currently, if you try to get a delay certificate at the station, you have to wait in a long line. We want to make it easier to use in this way,” said President Shunsuke Niwa. Long lines to receive delay certificates are likely to become a thing of the past.
